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July to September 2024 Article ID: NSS9283 Impact Factor:8.05 Cite Score:30 Download: 6 DOI: https://doi.org/ View PDf
Study of the Impact of Social Media on the Purchasing Behavior of Retail Consumers (Special Reference to Damoh District in Madhya Pradesh)
Dr. Balveer Singh Thakur
Assistant Professor (Commerce) MRS Govt. College, Patharia, Dist. Damoh (M.P.)Dr. Kusum Vaskela
Assistant Professor (Economics) Govt. College, Nourozabad, Dist. Umaria (M.P.)
Abstract: Social
media has a great influence on the buying behavior of current retail consumers.
Social media is the best option under technology-based strategies to connect
retail consumers towards consumption or useful goods. The objective of this
study is to investigate how social media affects the buying behavior of retail
consumers in damoh city. In the study, data related to the use of social media
and product buying decisions was collected from 200 retail consumers of Damoh
city through an interview schedule. The study found that there is a deep
relationship between social media use and consumer buying behavior. Retailers
have to understand that the information available on social media most
influences the retail consumer buying behavior of the current retail consumers
regarding the brand, quality, durability, price and availability of the desired
goods.














