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October to December 2025 Article ID: NSS9469 Impact Factor:8.05 Cite Score:7076 Download: 117 DOI: https://doi.org/ View PDf
Consumer Perception and Adoption of E-Commerce
Ms. Shivani Somani
Research Scholar, Rajiv Gandhi PG Govt College, Mandsaur (M.P.)
Abstract: The rapid growth of
e-commerce has significantly transformed consumer purchasing behaviour across
multiple product categories, including fashion, electronics, personal care,
groceries, and other frequently consumed goods. Among these, FMCG products
represent an important reference category due to their high purchase frequency
and price sensitivity. The present study examines consumer perception and
adoption of e-commerce using a quantitative research approach. Primary data
were collected from 134 respondents through a structured questionnaire.
Graphical analysis, reliability testing, correlation, and regression techniques
were employed. The findings indicate that convenience, price sensitivity,
trust, and delivery efficiency significantly influence overall e-commerce
adoption. The study provides practical implications for e-commerce platforms
and marketers and contributes empirical evidence to the literature on online
consumer behaviour.
Keywords: E-Commerce, Consumer
Behaviour, Online Shopping, FMCG, Quantitative Analysis, Mobile Commerce.
